SHIPPING & DELIVERY
See our Shipping & Delivery Page
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards, such as Visa, MasterCard and Discover. We also accept PayPal as a form of payment. You can also use Klarna (Buy now, Pay Later service)...Click here for more information on that.
HOW DO I PAY FOR MY ITEM? IS YOUR CHECKOUT SAFE?
Just follow the simple checkout system. Our checkout is 100% secure.
HOW MUCH WILL MY CUSTOMS FEES BE?
Good question! Since it varies for every country it’s best if you get in touch with your local customs office to find out BEFORE you purchase, just so there’s no nasty surprises and so you don’t think it’s us, it’s totally the government.
I'M GETTING AN ERROR WHEN I'M TRYING TO PLACE MY ORDER?
In this does occur, check you've filled all the details out properly including your name, address and payment info. Still not working? It might be the computer system. Be patient and remember, computers are people too. Email us at firstname.lastname@example.org and we'll see if we can track down the problem.
I MADE MULTIPLE ORDERS, CAN I COMBINE THEM?
MY ORDER STILL HASN'T ARRIVED, I THINK IT IS LOST?
If you think your order has been delayed or lost in the post please contact us via our contact form or email@example.com and we will start an investigation with the courier. Unfortunately we cannot re-send your order or refund you until the courier has concluded the investigation, we will keep you informed and will be in touch once the investigation has finished.
YOU'VE SENT ME THE WRONG ITEM OR PART OF MY ORDER IS MISSING?
Firstly, please accept our sincerest apologies. We try really hard to make sure everything is perfect but mistakes can occasionally happen. Please contact us at firstname.lastname@example.org and we'll get this resolved for you as quickly as possible.
RETURNS & EXCHANGES
See our Returns Page
See our Sizing Guide